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Optimizing For Customer Connection With HubSpot CEO Yamini Rangan | INBOUND22 [Video]

Optimizing For Customer Connection With HubSpot CEO Yamini Rangan | INBOUND22

Yamini Rangan is Chief Executive Officer at HubSpot. Prior to becoming CEO, Yamini served as HubSpot’s first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams.
 
A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. Before Dropbox, she was VP of Sales Strategy and Operations at Workday, where she helped quadruple revenue and scaled the sales organization. At SAP, Yamini held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals.
 
She holds a Bachelor’s degree in Electronics Engineering, a Master’s in Computer Engineering, and an MBA from Berkeley. In 2019, Yamini was recognized as one of the Most Influential Women in Business by San Francisco Business Times.

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About HubSpot:
HubSpot is a leading CRM platform that provides education, software, and support to help businesses grow better. The platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers.

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In this video, Chris and Mo share their personal experiences and professional insights on becoming masterful communicators. They discuss the importance of intention, tone, and adapting communication styles to connect genuinely with others. This episode is packed with real-world examples, personal anecdotes, and practical advice for anyone looking to enhance their communication skills.Hashtags:#communicationskills #effectivecommunication #personaldevelopment #podcast #masterclass #deepconversations #lifeskills #professionalgrowth Timestamps:00:00:00 - Intro00:03:25 - The Essence of Communication and its Impact00:15:40 - Exploring Tonality and Context in Speech00:30:55 - Challenges and Techniques of Adaptive Communication00:45:10 - The Impact of Empathetic Communication01:10:25 - Different Personal Communication Styles01:25:50 - The Importance of Continuous Learning in Communication01:34:10 - OutroFREE Resources here: https://thefutur.com/free-resources🚀 Futur AcceleratorThe step-by-step blueprint and coaching program designed to get your creative business off the ground:https://thefutur.com/accelerator🥇 Futur Pro The professional creative community designed to grow your personal brand, your business, and your network:https://thefutur.com/pro✍️ Other Courses, Templates, and Tools:https://thefutur.com/shop🎙 The Futur Podcast:https://thefutur.com/podcastRecommended books, tools, music, resources, typefaces & more: https://thefutur.com/recommendationsMusic by Epidemic Sound:http://share.epidemicsound.com/thefuturShorts Playlist: https://www.youtube.com/@thefutur/shortsWe love getting your letters. Send them here:The Futur c/o Chris Do556 S. Fair Oaks Ave. #34Pasadena CA 91105*By making a purchase through any of our affiliate links, we receive a very small commission at no extra cost to you. This helps us on our mission to provide quality education to you. Thank you.--Host: Chris Do (Bald Asian Guy Talks About Business)Cinematographers/Editors: @RodrigoTasca & @Tascastudios MOCS Media