Categories
Entrepreneurship

Lead Life Cycle And Lead Conversion in Salesforce || Delipat || Rajesh Chatterjee [Video]

Lead Life Cycle And Lead Conversion in Salesforce || Delipat || Rajesh Chatterjee

Lead is any person or business interested in your product or service. Once a lead is generated, you can capture its data in your Salesforce CRM.
Stages of Lead life cycle in a business
Generation
The first stage is lead generation. A business can generate leads in many ways. Those ways can be recorded in Salesforce as campaigns. Multiple leads can be generated from one campaign. Also, one lead can be a part of multiple campaigns.

A sales executive can tag a lead with a campaign in two ways.

From the lead page
Select the lead by checking on the box near the lead name and click add to the campaign.

From the campaign page
On the campaign page, go to related lists. Click on campaign members. Then Click on Add leads button. All leads from a particular campaign appear as campaign members.

Conversation
The next stage is conversation with the lead. The sales executive contacts the lead for information exchange and tries to convert the lead. The sales executive can capture the conversation with the lead using the activity tab.

But, there is also an internal conversation between various sales executives. Salesforce allows this internal conversation with its chatter feature. Using the chatter feature, a sales executive can converse with other executives or managers within his company. The chatter feature consists of Post, Poll and Question.

A sales executive can use any of these features and tag another member of the organization. The tagged person receives notification and can reply to the chatter thread.

Note- Chatter allows you to tag only the internal members of the organization who have login access to the Salesforce CRM.
Conversion
Conversion is the last stage of the lead life cycle. If the lead is not converted, it is closed and marked not converted.

If the lead is converted to a customer, in salesforce the lead object is converted to account, contact and opportunity objects. Once a lead is converted, the lead life cycle completes, and an account, contact and opportunity lifecycle starts.

The lead information is then hidden in a lead object because the lead is no more a lead. He is a customer. The entire lead information gets divided into three parts- account, contact and opportunity.

Hope this article/video gave you an overview of the lead life cycle and lead conversion. In the next article/video, we will discuss account, contact and opportunity objects in salesforce.

Watch/Read More
Categories
Entrepreneurship

12 Automation Tools Every Small Business Owner Should Use [Video]

On this video, I share 12 Automation Tools that will help you (or your employees) get your time back. In fact, I helped save one of my clients over 30 hours per week and improved revenue in the process by using these tools alone!Schedule your free roadmap call here: https://meetings.hubspot.com/mjentrepreneur1987Here are the 12 Automation Tools List (not affiliate links)1. MailChimp: https://mailchimp.com/2. Active Campaign: https://www.activecampaign.com/3. Buffer: https://buffer.com/4. Close.com: https://close.com5. Stripe: https://stripe.com/6. Chatbot: https://www.chatbot.com/7. BambooHR: https://www.bamboohr.com/8. Paychex: https://www.paychex.com/9. Quickbooks: https://quickbooks.intuit.com/10. Asana: https://asana.com/11. Google Forms: https://www.google.com/forms/about/12. Zapier: https://zapier.com/If you enjoyed this video, make sure to like and subscribe. More videos uploading soon!

Categories
Entrepreneurship

How To Start A Business From Scratch - #RealTALK​ with Business Accelerator Graduate Fahim Khan [Video]

Watch the full episode with Fahim Khan for FREE only at: https://londonreal.tv/▶️ Latest Episode: https://londonreal.tv/episodes🎓 London Real Academy: https://londonreal.tv/academy🎁 Free Masterclass: http://londonreal.tv/masterclass-yt🎟 London Real Summit Tickets: https://londonreal.tv/summit#LondonReal #FahimKhan #Topic

Categories
Entrepreneurship

Zoho CRM Dashboard & Reports Overview [Video]

Zoho CRM Tutorial Video #43 Today, we'll be discussing the Zoho CRM dashboard and reports overview.You could use the Reports module in Zoho CRM for tracking your company activity. There’s a list of system default reports available in this module, but you could also create custom reports. This is an example of the report pipeline by stages; you could see all deals pipeline groups by the stage, every account, every deal, closing date, probability, and total sum of amount. It is also possible to create a chart for some reports. When you build your report, you could select multiple modules; you could select a parent module, then additional child module, and even more. For example, you could see a report for all accounts with all invoices and all meetings inclusive or exclusive. An additional module in Zoho CRM is the analytics module. Here you could also check the system default dashboards, but also create your custom dashboard with different components. This is an example of lead conversion to the deal. So you could build a component where you could see the total number of leads, total number of leads converted into clients, number of deals created, deals won, and total conversion rate. It is also possible to create different kinds of analytics here. Charts, lists, and some other. That's it for today's Zoho CRM setup guide.______ BONUS !!! Open a free Zoho One trial account and get a free demo from Zoho.Follow this link to open Zoho One Free Trial: https://rebrand.ly/8lq6o6h______ BONUS !!! Upgrade your free Zoho account to paid within 25 days and get a free consultation from our expert. Book your consult: https://rebrand.ly/bth0yk9______OUR SERVICESFully utilizing ZOHO’s potential requires specific expertise. Our team can quickly handle any implementation – from the simplest to the most complex – from speedy CRM configuration to integration with your ERP system and data migration, to effective training and user adoption.Quick Start CRMA functioning Zoho CRM up and running in just two weeks.Full Business PlatformAll Zoho applications and modules, 3rd party software tools integrations, data migrationsManaged ServicesOngoing support – multi-month SLA agreements or bank of hoursRequest more info at knowhow@customerization.ca training and user adoption.______ Important linksTag Customerization as your Zoho Partner: https://rebrand.ly/283zhcb______ Connect with us on Social Media: LinkedIn: https://www.linkedin.com/company/cust...Personal LinkedIn: https://www.linkedin.com/in/kiratcher...______ CONTACT USWebsite: https://customerization.ca/Email: knowhow@customerization.ca See you soon!