IBEX Ltd. engages in technology-enabled customer lifecycle experience solutions. It operates through the Customer Acquisition and Customer Management segments. The Customer Acquisition segment refers to acquisition of customer for the client through generating or purchasing a lead or a prospect, and converting that lead or prospect into a customer, through a voice-based channel. The Customer Management segment refers to customer engagement, customer expansion, and customer experience solutions. It also specializes in digital marketing, lead generation, online sales, optimization, lead conversion, customer service, billing support, technical support, multi-lingual, omni-channel, retention, renewals, up and cross sell, and win-backs. The company was founded in 1984 and is headquartered in Hamilton, Bermuda.