ActiveCampaign’s Secret to Hypergrowth Helps Technology Companies Around the World Scale | News [Video]
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Entrepreneurship

ActiveCampaign’s Secret to Hypergrowth Helps Technology Companies Around the World Scale | News [Video]

CHICAGO, Sept. 23, 2021 /PRNewswire/ — ActiveCampaign, the leader in Customer Experience Automation (CXA), revealed that the secret to its own growth, as well as how it helps over 150,000 businesses around the world grow, is by helping companies create 1:1 experiences at scale using automation. More than 80% of consumers admit that they'll stop doing business with a company after one negative experience, indicating that customer experience is more important than ever before.

Most businesses fail in the first five years, and one of the reasons is because it's hard to scale while still providing the bespoke 1:1 experiences that customers expect. While it's easy to create personalized experiences with a few customers, it's impossible to scale that customer experience without automation or a massive change in headcount. That's where ActiveCampaign CXA steps in to automate those experiences across email, chat, SMS, and websites, whether they have 10 or 10 million customers.

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