APMG International presents our popular weekly panel Q&A show. This episode is about how to build a culture of business relationship management. An opportunity to have your real-life questions answered.
Host: Nick Houlton, APMG International
Question Master: Shanice Mitchell-Cox, APMG International
Panelists:
Malini Jayaganesh, Associate – ITSM Hub; Director Emeritus – BRM Institute
Dianne Rampadarath, Assistant Director, Public Service of The Republic of Trinidad and Tobago
Daniëlle Hellebrand, Keynote speaker, Executive Coach, Podcast Host and Columnist, BetterBrains@Work
Svetlana Sidenko, President, IT Chapter
Louis Aylward, Change Consultant, Granger Limited
00:00 Introduction
02:01 Meet the Panelists
07:39 What is the role of leaders in setting a business relationship culture?
15:19 Why do you think business relationship management is taking on strategic importance?
21:57 Can the panel share their view on how a Business Relationship Management culture affects people?
28:53 How can people from different cultures and beliefs can be aligned in single businesses culture?
34:10 How we can balance the energy that the organizations puts on the business without losing the focus of the wellbeing of your human resources?
38:21 What role does authenticity play in building and sustaining a culture of business relationships management?
43:16 National versus international culture. What role do they play in strengthening business relationship management?
47:37 Talking about culture can sound a bit ‘soft’, a bit ‘Gen Z’. Is it not simply that we go to work to put food on the table?
51:41 Closing thoughts
56:39 The Next APMG Level Up Show
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Thank you for tuning into the 106th episode of Level Up.
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