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3. Canva Branding 101 for Non-Marketers [Video]

3. Canva Branding 101 for Non-Marketers

Session Description: Students are inundated daily with information via email and social media, and they are likely to pay attention to marketing communications that align with their values or creates authentic connection. Branding can be a powerful, effective way to develop a consistent message about the value of international education; we can consistently engage current and prospective students, as well as send signals to underrepresented groups that international opportunities are also meant for them. This session will showcase Canva–a free graphic design website for those who are not graphic designers or those without a formal marketing background to 1) discuss basic branding rules and guidelines; 2) showcase how to apply branding messages to all Canva templates for different marketing purposes; and 3) create a branding toolkit and use it to create marketing for an education abroad fair. If you are looking for ways to liven up your your graphic and visual media content and engage students without spending hours designing from scratch, this is the session for you.

Session Presenters: Asinda Sirignano, U-M’s Office of the Provost, & Katie Wiggins-Gawlik, U-M’s School of Business

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Don’t Waste Your Money On Customer Experience [Video]
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Don't Waste Your Money On Customer Experience [Video]

Don't waste your money on customer experience improvement.That's the advice Jon Picoult offers to companies that approach CX differentiation half-heartedly. Because when business leaders don't demonstrate a genuine commitment to CX excellence, they do far more harm to their organization than good.It's among the interesting topics Jon covered during his interview on the Strategy Skills podcast.Listen to the full interview at https://strategyskills.libsyn.com/187-jon-picoult-why-customer-experience-matter.Learn more about Jon's book at https://www.impressed2obsessed.com. Learn more about Jon and his keynote speaking services at https://www.jonpicoult.com. ----------------------------------------------Jon Picoult helps companies impress their customers and inspire their employees, creating “raving fans” that drive business growth. He is the founder of Watermark Consulting and a noted authority on customer and employee experience. A sought-after business advisor and public speaker, Jon has advised some of the world’s foremost brands, helping organizations capitalize on the power of loyalty – both in the marketplace and in the workplace.Jon’s insights have been featured by dozens of media outlets, including The Wall Street Journal, The New York Times, Harvard Business Review, and Fortune. Jon is also the author of the Amazon best-selling book, “From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans,” which has earned praise from business luminaries such as Horst Schulze (co-founder of Ritz-Carlton Hotels), Hubert Joly (former CEO of Best Buy), and Marshall Goldsmith (world-renowned executive coach). Jon received his bachelor’s degree in cognitive science from Princeton University and his M.B.A. in general management from Duke University. Follow Jon on Twitter or Instagram @JonPicoult.

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