In this Zoho desk tutorial for beginners, I share how you can use Zoho desk to stand out from your competitors by offering exceptional customer service through this dynamic and easy to use help desk software.
Zoho desk allows you and your team to effectively handle tickets all in one platform. This online help desk offers dozens of features that ultimately work towards cultivating loyal relationships through unbeatable customer service.
Zoho desk will help you and your team take your ticket management to the next level! This software also offers a completely free plan for up to 3 users (agents).
Get started with Zoho desk for free here:
https://go.zoho.com/Umo
*IMPORTANT NOTE: This link above is an affiliate link, which means we will get a commission if you upgrade to a paid plan through this link (with no extra cost to you), this helps support our channel and we thank you in advance!
Learn out how to use Zoho projects for here:
https://youtu.be/UOx9RGlPfwc
Learn out how to use Zoho mail for free here:
https://youtu.be/6TdLq59cdpE
Learn how to use Zoho CRM for free here:
https://youtu.be/sdToWprokPw
► Today we navigate through the below chapters for this Zoho Desk tutorial:
0:00 Intro
01:26 Getting started
02:02 Pricing
02:47 Sign up (free plan)
04:15 Tickets dashboard
05:06 Support Email (Default)
07:09 How to use tickets
11:56 Knowledge base (KB)
13:37 Customers
15:04 Manage teams/agents
15:37 Scorecard dashboard (KPI)
17:51 Outro
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Let me know if you found this Zoho Desk tutorial helpful. Also, if you require any help or support, make sure to get in touch with us today.
Thanks for watching and enjoy!
#zohodesk #helpdesk