The Drum sits down with the New York City Tourism + Conventions marketing boss on judging day for The Drum Awards for Marketing Americas to hear how she is branding the city in uncertain times.
New York City practically markets itself, right? Wrong.
“It’s easy in the sense that it’s New York City and people love it,” says Nancy Mammana, chief marketing officer of New York City Tourism + Conventions.
If the city were to stop marketing itself, however, would people still come? “Probably,” she says, “but they wouldn’t go where we want them to go, when we want them to go.”
Mammana is speaking to The Drum at the judging day for The Drum Awards for Marketing Americas, which are being held in the offices of Stagwell at One World Trade Center and sponsored by Verizon.
Welcome to the paradox of city marketing: it’s selling something iconic, chaotic and constantly in flux, especially at a time when international visitors are questioning whether the …