If people know better how to give and receive feedback, they can avoid many unpleasant situations. Thus, in this Expert Insight Interview, Beth Wonson discusses mastering feedback. Beth Wonson is an executive coach, leadership consultant, and Founder and CEO of Navigating Challenging Dialogue, helping people to have meaningful and drama-free conversations.
The interview discusses:
Resistance to feedbackHow people receive informationSetting the right environmentWhat to look for in feedback
The Resistance to Feedback
Many people resist getting feedback because it would interrupt the self-image that they have already created in their minds. And the reason why people resist giving feedback is that they do not want to ruin that self-image for others and possibly ruin relationships with them. Resistance also comes from not being taught how to give proper feedback. People usually give a commonly known “sandwich feedback,” consisting of saying something nice, something negative, and then back to something nice. However, that type of …