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Dr. Richard Osibanjo is a leading expert on transformational Leadership and senior team performance. He is an author, executive coach and speaker. His work centers on helping senior leaders energize their organizations with bold, transformational strategies that unlock human potential and new market growth. In addition to his role as Director of SPTD Transformation and Chief of Staff at Intel, he is a trusted advisor to executive leaders at Intel Corporation.Dr. Osibanjo is also a Marshall Goldsmith Top 100 Coach and a Forbes Columnist on Leadership Strategy. He received his doctorate in Chemistry from the University of California, Davis.Dr. Osibanjo’s Books: https://www.richardosibanjo.com/shop-Learn more about IMS and future sessions with thought leaders like Dr. Richard Osibanjo: https://ims-online.com/Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) – https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZmRelevant IMS Leadership and Management Articles https://blog.ims-online.com/Connect on LinkedIn – https://www.linkedin.com/in/charlesagood/Chapters:(00:00) Introduction(01:05) Richard’s background(02:02) Richard’s interest in leadership development(03:11) Research on habits of memorable leaders(06:27) John Maxwell’s quote(08:07) Memorable leaders are more authentic(11:42) Tips for leaders(16:03) Smart leaders(16:54) Optimism is not optional(18:15) Organizational culture(20:20) Key people that a leader needs(23:58) Three things a leader need to do(26:24) Leadership coach(28:02) Goliath(30:38) Minority voices(33:24) Invest in the next generation of leaders(35:00) Conclusion
learning and development
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More in-depth reviews at: https://bit.ly/SkilljarReviewsFeaturing @Skilljar Skilljar is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics.Turn new buyers into successful users:Skilljar’s external LMS helps onboard customers and partners and turn them into experts on a product.Partner with the experts in external education:Skilljar is purpose-built for external education. Employs best practice for using education to expand the impact of a business along the entire customer journey.Drive measurable impact & profitability:Educating users at scale decreases the number of support calls while allowing CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability.Improve customer retention:Trained customers are more likely to use a product, understand the value, and not churn.Get data-driven insights:Integrate Skilljar data with a CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing a business.Strengthen the power of a brand:Create an ecosystem of trained and certified customers and partners. Turn customers into product experts and evangelists.The vendor boasts companies who care about product adoption and customer success as users of Skilljar, such as Tableau, DocuSign, Twilio, Procore, and Gong.io.Timestamps00:00 Introduction – Skilljar Overview00:33 Skilljar Pricing01:21 Who is Skilljar best for?01:57 Skilljar User Sentiment02:52 Conclusion#skilljar #customereducation #resources customer success customer resources skilljar customer education software learning management system learning and development corporate education