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Slack lets users direct message anybody with Connect DMs [Video]

Update, Wednesday, 2:45 p.m. ET:

Well, that was fast. Shortly after the new feature was announced, Slack said it would immediately remove the ability to include custom messages with out-of-workplace invites out of concerns that the feature could leave users open to abuse and harassment. Jonathan Prince, Slack’s VP of communications and policy, sent Fast Company the following statement:

“After rolling out Slack Connect DMs this morning, we received valuable feedback from our users about how email invitations to use the feature could potentially be used to send abusive or harassing messages. We are taking immediate steps to prevent this kind of abuse, beginning today with the removal of the ability to customize a message when a user invites someone to Slack Connect DMs. Slack Connect’s security features and robust administrative controls are a core part of its value both for individual users and their organizations. We made a mistake in this initial roll-out that is inconsistent …

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The Secret to Increasing Customer Success Metrics (How HubSpot Trained Millions) | Chris LoDolce [Video]

For more insights to supercharge your customer success, check out this FREE masterclass with top experts from HubSpot, Salesforce, Later, and Active Campaign here 👉 https://thnk.cc/3qO4AnRWe spoke with Chris LoDolce, former director for HubSpot Academy and current founder of SaaS Academy Advisors, to share some of his trade secrets to increasing not only customer success but acquisition and scaling too. The short answer is customer education - but, most companies are getting it wrong. Watch the video to find out the 7 pillars you need for strategic success. Learn more about Christ at: https://www.saasacademyadvisors.com/Create your own online courses at: http://thinkific.com/Visit our blog: http://blog.thinkific.comAnd follow us at:https://www.linkedin.com/company/thinkifichttp://www.instagram.com/thinkifichttp://www.facebook.com/Thinkifichttp://www.twitter.com/thinkific

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PCI students launch businesses and give back to community – PortageOnline.com [Video]
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PCI students launch businesses and give back to community - PortageOnline.com [Video]

Students in the applied commerce program at Portage Collegiate Institute showcased their business ventures last week after a semester of hard work. The event featured student-run companies offering everything from custom apparel and cleaning services to marketing strategies and community-focused food programs. Gavin Taylor, who teaches applied commerce at PCI, says the event gives students a real taste of entrepreneurship. Weve got some students selling lip gloss, bracelets, snacks, social media marketing services, house cleaning, clothing, lots of variety, notes Taylor. Each visitor acts as a judge, receiving ten $1,000 PCI Bucks to invest in their favourite student businesses. Though friendly, the competition is designed to simulate real-world decision-making and customer engagement. googletag.cmd.push(function() { if($(document).width()

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