In today’s digital age, customers are constantly engaging with businesses through various messaging channels such as WhatsApp, Instagram, and other Direct Messages (DMs). As a business professional, it is crucial to leverage these platforms to increase sales and build long-lasting customer relationships. This is where MyAlice comes into play – a conversational suite designed to help businesses automate processes, engage with customers, and drive sales through messaging channels.
Features
MyAlice offers a range of features to help businesses enhance their conversational marketing, commerce, support, and care strategies. Some key features include:
- Conversational Marketing: Utilize WhatsApp calls-to-action on social media ads, broadcast messages, and customer profiling to engage with your audience effectively.
- Conversational Commerce: Automate WhatsApp processes, manage orders, and track sales performance effortlessly.
- Conversational Support: Streamline customer inquiries through a shared inbox, chatbot integration, and customer satisfaction reporting.
- Conversational Care: Provide live chat support, post-purchase assistance, loyalty programs, and re-engagement campaigns …