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Ask Doug & Polly: A brand campaign can be expensive, but done right can provide great value | Business News [Video]

QUESTION: I’m thinking about investing in a branding campaign for my small business, but it is going to be expensive. What are your thoughts regarding branding?

ANSWER: Moses Foster Jr., the founder, president and CEO of West Cary Group, the Richmond-based advertising and marketing firm, said, “A brand is a promise that when kept delivers preference, and sometimes forgiveness.”

There is value in a strong brand, but how can you build one cost-effectively?

There is a lot of information on branding and brand management available. Entire schools are focused on the topic.

Fortune 500 companies pay high-powered consultants millions of dollars to help them figure out how to brand themselves.

In our experience, money spent on branding can be either a very effective investment or a complete waste.

When thinking about branding, we suggest answering three questions: What message do you want to communicate? What is the most cost effective …

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