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Asian American, Pacific Islander consumers want better brand representation, Nielsen reports WSOC TV [Video]

As companies around the country roll out plans to honor May as Asian American, Native Hawaiian and Pacific Islander Heritage Month, a report released Wednesday suggests members of those communities are paying more attention than ever to representation.

Nielsen researchers found that Asian Americans, Native Hawaiians and Pacific Islanders in the U.S., collectively, have $1.3 trillion in buying power or disposable income. Yet, advertisers are still learning the importance of nuanced cultural representation when it comes to branding and marketing. A majority of consumers of Asian and Pacific Islander descent are not willing to shrug off media and advertising that ridicules or mishandles their culture.

A strong share of Asian Americans, Native Hawaiians and Pacific islanders, 64%, stated they will stop buying from brands that devalue their identity group. Patricia Ratulangi, a vice president at Nielsen, was struck by the level of conviction.

“I think about how I grew up, my grandmother, my mother would have said, ‘Stop creating trouble,’” …

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