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Entrepreneurship

8 Ways You Can Better Respond to Unrealistic Demands [Video]

This is a guest post from Colin Gautreyan author, trainer and executive coach who has specialized in the field of power and influence for over ten years. He combines solid research with deep personal experience in corporate life to offer his audiences critical yet simple insights into how to achieve results with greater influence. 

We’ve all been there. You get a call (or more likely an email) requesting that you do something immediately or within an impossibly short space of time. Alternatively, they may be asking for something that you simply do not have the resources to be able to deliver. Many times, these requests feel more like orders — people demanding that you do things without giving a thought to what else you have on your plate.

In these situations, it is all too easy to react emotionally — especially if the definition of “unrealistic” is stretched to the extreme. Your plans for the day are …

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Entrepreneurship

How a Simple Coffee Sleeve Redesign Increased Customer Returns [Video]

The success of any business often hinges on small, thoughtful changes that leave a lasting impression. For coffee shops, this can include enhancing the customer experience with clever tweaks to packaging or branding. But how could something as simple as a coffee sleeve make a measurable impact on customer loyalty? Surprisingly, the humble, often overlooked